(after a whole day of work and switching applications. Sometimes into a 10+ hour MC session the Artist mix hangs up. The artist mix seems to now FINALLY be working with MC, but I have to say, it's a tiny bit janky. The adobe suite connects to EUCON, not directly to the artist mix controller. It is indeed, It's working with adobe audition and premiere pro perfectly. Thank you for taking the time to write up such a detailed response, much appreciated! Without it, I don't see how you'll be able to assign your panel for use in MC. There's also the issue of assigning a static IP address to your panels (rather than being assigned by DHCP) but I think you need to get Eucon working first. I believe some of the newer versions only really address features for ProTools, so I suggest you try uninstalling Eucon and reinstalling v.3.6.1 I installed Eucon 3.6.1 which wasn't the latest version, but was recommended as a working version. I have had an Artist Mix and Color working fine on my HPZ workstation for a number of years now. the Artist Color) as End-Of-Life and won't support them. It doesn't help that Avid have also made some of their panels (eg. The user base of people using the Artist range with MC is quite small, so information is hard to come by.
I've heard of problems with some of the newer versions.
I don't know what version of Eucon you've installed. Without Eucon, you won't be able to assign your panels for use within MC. I'm assuming you can't open up the Eucon panel and look at the assignment of the surfaces (Avid's name for the panels you have). If you are getting an initialisation error, I suspect that Eucon is not running correctly. When Eucon starts up, these change to a series of rectangular boxes, which signals a successful connection. On my Artist Color, when the Eucon services aren't running, you get a row of 'Avid' illuminating the display.
The various panels will light when powered, but that doesn't mean Eucon is seeing them. I know it is properly installed, as the Artist mix lights are lighting up
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